Click-to-WhatsApp ads inbox

Click-to-WhatsApp ads inbox | Nautilus FlowPut Meta Click-to-WhatsApp ads in a shared Cloud API inbox: assignment, ad referral, and templates after the 24-hour customer service window.What breaks todayMedia buyers run Click-to-WhatsApp because the click is a conversation, not a landing-page bounce. Operations then discovers the lead in a personal WhatsApp Business app: no assignment, no audit trail, and no way to send a Meta-approved template when the lead goes quiet for two days.The ad click is user-initiated. It opens the 24-hour customer service window. It is not a forever license to free-form message that person next week. When the window closes you need a template and recorded opt-in. Details are in the 24-hour window and opt-in and STOP guides.What you get in Nautilus Flow

Embedded Signup for the WhatsApp Business Account, without a BSP handshake in a side spreadsheet.

A shared inbox with assignment so ads, sales, and support are not three chat apps.

Referral context on the contact when Meta sends Click-to-WhatsApp click IDs through.

The same workspace as Shopify and WooCommerce order templates, so a lead who buys is one thread.

Analytics that count weekly CTWA-attributed conversations, not only “messages sent.”

A sane ads-to-inbox loopConnect the number, import templates, and wait for Meta to mark them approved. Point the ad at that number. Agents answer inside the session. If the lead goes silent, send a follow-up template, not a paste from the composer. When they order, abandoned-cart and shipping templates use the same contact record.Do not run Click-to-WhatsApp into a number that also blasts unsolicited marketing. Quality rating is per phone. One bad campaign takes the ads inbox with it.NextSee inbox and analytics, abandoned cart recovery, or Nautilus Flow vs WATI if you are replacing a BSP inbox.Home · Features · Pricing · Guides · FAQ · Docs · Abandoned cart · Click-to-WhatsApp · Shopify · WooCommerce